0161 755 0066 Mon. - Fri. 09:00 - 17:00

Customer Service

 

We strive to ensure our customers receive a high standard of service and support.

Our aim is to resolve any queries or complaints regarding the products and services as quickly and efficiently as possible.

Should you have any enquires about any aspect of our services, then we would like to hear from you. You should email any queries to support@cbsys.net  and you will receive a response within 24 hours

Alternatively call our support line on 0844 880 2521.

The support engineer who deals with your query will aim to resolve any outstanding issues within 48 hours.

If the support engineer is not able to assist, then please contact complaints@cbsys.net or call our main line number on 0161 755 0066 and our management team will be in touch. Our aim is to respond to all escalated complaints within 24 hours.

 

Domain Name Registrations & Hosting

Please use these details to contact us for any domain name related queries you may have, including complaints and instances of domain name abuse, you should expect to receive a response within 24 hours and no more than 3 days.

Sales, renewals & cancellations:  sales@cbsys.net

Complaints: complaints@cbsys.net

Abuse reporting: abuse@cbsys.net

You are also able to make a formal complaint to Nominet (the .uk registry) here: http://www.nominet.uk/resources/complaints

 

 

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