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Business Continuity

Recent statistics suggest that over half of UK SMEs don’t have a disaster recovery plan in place to protect their business against telecoms outages, network outage and other IT disasters and of the SMEs that do have systems in place, 83% admit their preparations are ‘less than excellent’.

In response to this, we a new service called Business Continuity. The service can be accessed via a secure website or through an easy to use app available for use on Android, iOS (Apple), Windows Mobile or BlackBerry devices.

Business Continuity allows you to instantly control your incoming calls anywhere you like at the press of a button – so if disaster strikes and you cant get into the office, you can instantly re-route your calls elsewhere.

The app also ensures you never miss a call – if your lines are busy then it can automatically route calls elsewhere to avoid the caller hearing an engaged tone. Plus with the call logging and analysis you can see exactly who called you and where they called from!

Features

  • Performance statistics
  • Call divert
  • Time of day routing
  • Day of week routing
  • Call distribution
  • Announcements
  • Advanced call statistics
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